Terms of Service
Thank you for complying with copyright laws by not reproducing, scanning, transmitting or distributing any part of this brand, concept, artwork, online content, and book, without prior permission.
Terms and conditions
Our terms and conditions do not contain technical jargon and unnecessary words, but describe in clear language how we do business with you. Still, if you have any questions, please feel free to contact us.
All prices are listed in euro.
The listed prices do not include the delivery charge, which will be calculated in your shopping cart once you have selected the country of delivery. Shipping costs will be calculated based on your shipping address and the weight and the size of your order.
Taxes are collected for all Dutch buyers. If your delivery address reside outside the Netherlands, prices are exempt from the Netherlands value added tax (“VAT”).
Security of your payment
We take care to make our website safe for you to use, using an SSL Certificate, which secures all of your data as it is passed from your browser to the website’s server. We exclusively use Stripe and Paypal to offer buyer a peace of mind. Our payment gateway has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. With a high level of protection and assurance, Be a Wave Maker ensures you a safe online shopping experience.
We accept all major credit card payment like Visa, Mastercard and more. We also accept Paypal, IDeal, Apple Pay and Google Pay.
Card payments are not processed through pages controlled by us. We use one or more online payment service providers who will encrypt your card or bank account details in a secure environment.
Foreign taxes and duties
Items are shipped from the Netherlands. International buyers with high value shipments may be subject to customs and duties if any at all. Custom fees are not collected at checkout. Be a Wave Maker is not responsible for customs and duties if applicable. We advise you to contact your customs office to inquire about any taxes, duties or import regulations before ordering.
We’re planning to ship your order out the same or the next day. You will receive an email confirming that your order has shipped with tracking information. In the event book production and shipping is delayed, we will notify you as soon as possible and give you an estimated new delivery date.
Returns and refunds
You have the right to cancel your order within 14 days from the date of delivery without giving any reason. Once your items are delivered, you have 14 days to ship them back to us for a full refund. More information can be found here.
Accuracy of account and billing information
You agree to provide, and will continue to provide, current, complete and accurate purchase and account information for all purchases made at our store. We need this information to provide you with the goods.
We reserve the right to refuse any order you place with us. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.
We claim no expert knowledge in any subject. We disclaim any obligation or liability to you arising directly or indirectly from information you take from our website and book.
We will do all we can to maintain access to our website, but it may be necessary for us to suspend all or part of our service for repairs, maintenance or other good reasons. We may do so without telling you first.
We do not have any control over and do not assume any responsibility for third-party websites or their online content.